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    How to succeed in fostering LL civic participation to develop a smart territory?

    Guerrilla Marketing, Flash Mob and Gamification are inspiring us in order to start participated paths of urban development and to make the interaction with public administration recreational and engaging.

     

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    How to achieve openness?

    Openness is composed as follows:

    • Open Participation: platform users can co-create services as much as specialists, Public Administrations and business partners involved;

    • Open Innovation: innovations concerning a specific area of applicability will be shared, adapted and applied to other contexts;

    • Open Government: through the most innovative Internet technologies, innovation in public sector will be developed on the basis of openness, transparency, and citizen and enterprise inclusiveness in the activities of “decision making” and “policy modelling”;

    • Open Data and Linked Open Data: information and public domani data today represent an asset of utmost importance in terms of new generation service creation, and constitute starting points to generate new ideas and services regarding the interaction with other organizations, citizens and enterprises. Puglia Smart Lab supports the publication and the use of these data;

    • Open Source: tech infrastructures, methodological approaches and all the services provided will be based on open standards for interoperability and cross-platform viral spread of innovations between different contexts.

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    How co-creative approach is supported?

    It is applied to all the stages of product/service development:

    • Co-Experience: citizens collaborate with each other, by using both traditional and modern communication tools, in order to identify an individual or collective need;

    • Co-Development: together with service providers, citizens contribute to define a plan and a solution to meet the needs. In this stage, tests of the solution conducted by potential users can be considered;

    • Co-Delivery: it is an intermediation stage between users, developers, and service providers, where feedbacks about solution progress and suitability to needs are shared;

    • Co-evaluation: citizens can steadily evaluate services and their possible upgrade in time. Also in this stage, the interaction between service providers and users is direct.